Support

Have questions or need help? Our team at Pawtank is here to assist you!

Email: shop.pawtank@gmail.com
Phone: +1 725-710-9287  (for customers in usa only)  
Live Chat: Available 24/7
Social Media: Facebook, Instagram, Twitter

Frequently Asked Questions (FAQs)

Find answers to common questions about our products and services.

Orders & Shipping

• How do I track my order?
  You will receive a tracking link via email once your order ships.

• What are the shipping options?
  We offer Standard and Express shipping.

• Do you ship internationally?
  Yes, we ship worldwide!

Returns & Refunds

• What is your return policy?
  We accept returns within 30 days of purchase. Items must be unused and in original packaging.

• How do I request a refund?
  Contact us at shop.pawtank@gmail.com with your order number.

Payments & Billing

• What payment methods do you accept?
  We accept Visa, MasterCard, PayPal, and more.

• Is my payment information secure?
  Yes, all transactions are encrypted and secure.

Live Support

Our live chat is available during business hours for quick assistance. Click the chat icon on the bottom right to start a conversation.

Return & Refund Policy

For full details on returns and refunds, visit our Return Policy.

Technical Support

Having trouble with our website? Report issues at tech.pawtank@gmail.com.

Business Inquiries

For partnerships, bulk orders, or collaborations, reach out to business.pawtank@gmail.com

Community & Feedback

We love hearing from our customers! Share your feedback at shop.pawtank@gmail.com