Privacy Policy

Privacy Policy
Last Updated:14th february 2025

This Privacy Policy describes how Pawtank (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://pawtank.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, operational updates, or legal and regulatory requirements. We will post the revised Privacy Policy on the Site and update the "Last Updated" date accordingly.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources, including directly from you, automatically through cookies and similar technologies, and from third parties. The type of personal information we collect depends on how you interact with us.

Information We Collect Directly from You

• Basic contact details: Name, address, phone number, email.

• Order details: Billing and shipping addresses, payment confirmation, phone number.

• Account information: Username, password, security questions.

• Shopping details: Items viewed, added to cart, or wishlist.

• Customer support information: Any details shared in communications with us.

Information We Collect Through Cookies and Tracking Technologies

We automatically collect certain information about your interaction with our Site, including:

• Device and browser information

• IP address

• Network connection details

• Usage data related to how you navigate and interact with our Site

Information We Obtain from Third Parties

We may receive information from service providers, such as:

• Shopify, which powers our Site

• Payment processors who facilitate transactions

• Marketing and advertising partners who provide insights and analytics

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Products and Services: Processing orders, facilitating returns and exchanges, managing accounts, and offering customer support.

• Marketing and Advertising: Sending promotional materials, displaying relevant ads, and personalizing shopping experiences.

• Security and Fraud Prevention: Detecting, investigating, and mitigating fraud or unauthorized activity.

• Communication: Responding to inquiries, customer service requests, and order updates.

Cookies and Tracking Technologies

We use cookies to enhance your experience and improve our Services. You can manage your cookie preferences through your browser settings. Please note that blocking cookies may affect site functionality. For details on Shopify-related cookies, visit Shopify's Cookie Policy.

How We Disclose Personal Information

We may share your information with:

• Service providers: Payment processors, IT support, fulfillment, and shipping providers.

• Marketing and business partners: Including Shopify and advertising platforms.

• Legal authorities: If required by law, to enforce our terms, or to protect our rights.

• Affiliates: If applicable, within our corporate group.

User-Generated Content

If you post product reviews or other content publicly on our Site, this information may be accessible to others. We do not control how others use such information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe we have collected such information, please contact us to request deletion.

Security and Retention of Your Information

We take reasonable security measures to protect your personal information. However, no system is completely secure. We retain data as needed to fulfill orders, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Delete: Request deletion of your personal data.

• Right to Correct: Request corrections to inaccurate personal information.

• Right to Opt Out of Marketing: Unsubscribe from promotional emails at any time.

To exercise these rights, please contact us at the details below.

International Users

Your data may be transferred and processed outside your country, including in the United States, under appropriate safeguards.

Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Pawtank
Email: shop.pawtank@gmail.com

Mobile: +1 725-710-9287

Website: https://pawtank.com